1. Login to your account at the "My Account" page. 2. Choose the flowers or gifts you would like to order and add them to your shopping cart 3. At the shopping cart page you will see the product(s) you have chosen and will have the option to purchase add on products. 3. Click on one of the add on images (the bear, chocolates, alcohol or balloons)and you will be taken to the add ons page. 4. Find a product you would like to redeem and click on the "Click for more details button" 5. Each product page shows the number of points required to redeem the product. 6. Add the product you would like to redeem to your shopping cart. 7. Once you have been taken back to your shopping cart click on the "Redeem" link on the right hand side of this product. 8. This product will be added with your flower / gift purchase using your reward points. 9. Continue your purchase by selecting the checkout button.